Digital Sales Specialist Intern (May 2024)

About IBM Malaysia

IBM operates in 175+ countries, and revenue is diversified globally. Its Global Markets unit manages operations strategically, collaborating locally for effective client service. Dedicated managers lead integrated teams, fostering client growth. IBM combines local expertise with global capabilities, adapting swiftly to market shifts. Leveraging digital platforms, IBM extends its reach to new and existing clients.

Your role

As an intern, you will collaborate with colleagues across the Sales team – advising and supporting client engagements throughout the critically important early phases of the sales cycle and helping to lead prospects toward IBM solutions.

As an intern, your responsibilities include:

• Prospecting to identify potential new clients and opportunities for expansion with existing clients utilizing video, digital tools, and cold calling techniques.
• Understanding your prospective clients’ buying cycles to accurately predict the potential and timings of deal closures – clearly communicating your forecasts with stakeholders at all levels.
• Supporting your squad of Business Development, Ecosystem, Marketing, and Technical colleagues (‘IBMers’) to identify and create up- /cross-sell opportunities within your assigned territory.
• Working with IBM Marketing and Sales leadership to activate targeted new business campaigns.
• Collaborating with your squad to design use cases and proofs of concept in response to prospective clients’ requests for information (RFIs).
• Co-creating and presenting high-level, value propositions for clients, conducting product demos – successfully landing product features, functionality, and solutions in a way that’s highly compelling.

To be successful in this role, you will need:

• Confidence to contact and engage potential new customers and deliver an elevated experience.
• Motivation to achieve sales, business objectives, and high client satisfaction.
• Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
• Embrace curiosity and a growth mindset.

Training & development

At IBM, interns embrace continuous learning and development and are encouraged to be courageous and experiment. With a growth mindset, they stay curious, open to feedback, and contribute to a collaborative culture. Embracing challenges, they focus on outcomes, driving progress and innovation.

Benefits

In addition to the competitive pay other benefits for interns include:

• Hands-On Experience: Gain practical experience working on real-world projects.
• Professional Development: Access to training and workshops to enhance skills.
• Networking Opportunities: Connect with professionals in the industry.
• Mentorship: Receive guidance and support from experienced mentors.
• Exposure to Cutting-Edge Technology: Work with innovative tools and technologies.
• Career Growth: Opportunity for potential full-time employment after the internship.
• Competitive Compensation: Receive a stipend or salary during the internship period.
• Flexible Work Environment: Experience a dynamic and inclusive workplace culture.

Career progression

Interns at IBM Malaysia explore diverse career paths, engaging in prospecting, client interaction, and collaboration to drive growth. With hands-on experience and mentorship, they prepare for future roles in sales, marketing, and technical fields within IBM and beyond. Additionally, they collaborate with IBM and client teams, paving the way for potential full-time positions through the IBM candidate pipeline recruitment.

Work-life balance

Interns at IBM enjoy a flexible work schedule, with regular office hours from 9 AM to 6 PM, Monday to Friday. However, there's no strict attendance policy, allowing interns to manage their time efficiently. They can work overtime, take time off, or even work remotely as needed, ensuring a healthy work-life balance.

Culture & vibe

At IBM Malaysia, interns are immersed in a culture of development and teamwork. IBMers embrace curiosity, feedback, and continuous learning to spur innovation. They build trust and provide support, empowering colleagues to grow. With teamwork and inclusivity as priorities, interns aim for outstanding customer outcomes. They exhibit courage, resourcefulness, and a positive attitude, driving progress and change within IBM.

About you

Required Technical and Professional Expertise

• Bachelor’s degree in computer science, Engineering, or equivalent experience in Computer Science/Information Systems/Engineering.
• Ability to understand client technology needs to address business challenges.
• Professional verbal, written, and interpersonal skills.
• Self-Starter.
• Demonstrated team collaboration and navigating different communication styles.

Preferred Technical and Professional Expertise

• Programming coursework or experience is a plus.
• Prior work experience in client sales or service

Sources

The following sources were used in researching this page:

• ibm.com/careers/us-en/early-career/internship
• ibm.com/careers/us-en/life-at-ibm/
• youtube.com